Campsite software built for how Switzerland actually works.

A Swiss campsite carries a set of obligations that simply do not exist in most of the markets international campground software was designed for. Overnight statistics have to reach HESTA, the Federal Statistical Office’s accommodation survey. Guest registration has to be produced in the format your canton expects, and kept for the retention period the law sets. Kurtaxe is not one rate but a patchwork — set per commune, varying by guest type, with its own exemptions and its own settlement format.

On top of that sits a payments landscape that is genuinely local. Guests expect to scan a QR-Bill or pay by TWINT, not to type an IBAN. And since the revised Federal Act on Data Protection came into force, where guest data is stored is a question operators are expected to have an answer to.

Software that treats all of this as a regional configuration option tends to hand the residual work back to you: a spreadsheet next to the PMS, a manual tally at the end of the period, a reconciliation session with the bank statement. Grondia was built the other way round.

The compliance work is not a separate task in Grondia — it is a by-product of the check-in you were always going to do. When a guest checks in, at reception or on their own phone, the record captures what HESTA and your canton need in one pass.

HESTA statistics compile from those check-ins and file on schedule, with an audit trail. The Meldeschein generates in your canton’s format, and a guest who checked in online has already signed it digitally. Kurtaxe applies the rules you configured for your commune — per-night rates by guest type, exemptions, caps — and produces the period settlement your municipality expects.

Because the figures all derive from the same authoritative booking record, what you file matches what you took. A cantonal or communal audit becomes an export rather than a fire drill.

Every invoice Grondia issues is a compliant Swiss QR-Bill carrying a structured QR-IBAN reference. That reference is what makes the invoice pay itself in: when the guest settles it — in a banking app, by e-banking, at the counter — the money lands already matched to the right folio. There is no line-by-line reconciliation and no mystery deposit at month end.

Online, guests pay by TWINT, Visa, Mastercard or PostFinance at the moment of booking, as a deposit or in full. LSV and bank transfer are supported too. Card data is tokenised and handled by a PCI DSS Level 1 provider, so raw card numbers never touch Grondia’s servers, and the Swiss methods run through a licensed Swiss payment provider.

Databases, backups and file storage all live in ISO 27001-certified data centres inside Switzerland. Nothing is replicated abroad — there is no US sub-processor, no EU fallback region, no quiet "data at rest in Frankfurt".

That is a design decision, not a setting. Traffic runs over TLS 1.3 with HSTS enforced; databases and backups are encrypted at rest with AES-256; access is role-based, so reception, finance and owner permissions stay separate; and every access to guest data is logged with user, timestamp and action. Retention is enforced automatically — records are kept exactly as long as the law requires, then deleted.

The guest portal speaks German, French, Italian and English out of the box, so a guest arriving in Ticino, Romandie or Graubünden gets the whole experience — online check-in, Meldeschein signature, tourist tax, the digital guest card — in their own language from the first tap. This is not an add-on tier; it is how the portal ships.

Almost every vendor in this category hides pricing behind a demo request. Grondia publishes it. Plans run from Starter, for small sites up to 50 pitches, through Professional and Enterprise to a Multi-Site tier for groups and resort chains. Online payments including QR-Bill and TWINT are included from Starter; HESTA integration, the visitor-tax module and self check-in are included from Professional up. All plans carry a 12-month minimum term.