These terms apply to the public website grondia.com. They are not the contract for the Grondia software: customer contracts are governed by the Order Form and the General Terms.
1. Who we are and what these terms cover
1.1 grondia.com is operated by CampOne GmbH, c/o Christoph Tonini, Habüelstrasse 112, 8704 Herrliberg, Switzerland, trading as Grondia (“Grondia”, “we”).
1.2 These terms govern your use of grondia.com, its market and language versions and its content (“Website”). By using the Website you accept them. If you do not accept them, do not use the Website.
1.3 These terms do not govern:
(a) the Grondia software and services, which we provide only under a signed customer contract (Order Form, General Terms and Data Processing Agreement);
(b) the Grondia camper referral programme, for which the rules on the programme’s own pages apply;
(c) websites and booking pages that we host for campgrounds. Those are operated by the respective campground, and its terms apply.
2. Who the Website is for
2.1 The Website presents business software for campgrounds. Our offers are directed at businesses and associations, not at consumers. Content about guests, bookings and payments describes features of our software for campgrounds.
2.2 The Website is not directed at children.
3. Information only, no offer
3.1 Content on the Website, including prices, feature descriptions, availability statements, integrations, comparisons with other products and market information, is general information. It is not an offer capable of acceptance. A contract with Grondia comes into existence only by signing an Order Form.
3.2 Features and integrations may differ by country and may change. The customer contract defines what we owe.
3.3 Articles, guides, glossary entries and compliance pages (for example on guest registration, tourist tax, data protection or tax rules) explain topics in general terms as of the date shown. They are not legal, tax or other professional advice and do not replace advice on your situation. Laws change; check the current rules with the competent authority or an adviser.
4. Intellectual property
4.1 The Website and its content, including texts, images, graphics, product illustrations, videos, software, design and the selection and arrangement of content, are protected by copyright and other rights. They belong to CampOne GmbH or its licensors.
4.2 “Grondia”, the Grondia logo and our product names are brand names of CampOne GmbH. Logos and names of customers, partners and other companies belong to their owners.
4.3 You may view the Website, print or save individual pages for your own information, and share links to it. Any other use, in particular copying, distributing, publishing, adapting or using content commercially, needs our prior written consent, unless the law allows it without consent (for example quotation with source).
4.4 Press materials that we expressly mark for publication may be used for reporting about Grondia, with the source given.
5. Acceptable use
5.1 When using the Website you must not:
(a) break the law or infringe the rights of others;
(b) submit false information or information about other people without their permission, in particular in forms;
(c) send unsolicited advertising, malware or any content designed to harm systems;
(d) use bots, scrapers, crawlers or similar automated means to extract content or data at scale, except search engine crawlers that respect our robots.txt;
(e) probe, scan or test the vulnerability of the Website or our systems, or circumvent security measures, except under the rules in section 6;
(f) interfere with the operation of the Website, for example by overloading it.
5.2 We may block access and remove content submitted in breach of these terms.
6. Security research and responsible disclosure
If you find a security vulnerability, report it to hello@grondia.com. Our security.txt is published at https://grondia.com/.well-known/security.txt. Testing in good faith that follows the rules in this section is not a breach of section 5.1(e). Do not access, change or delete data of others, do not degrade our services, and give us reasonable time to fix the issue before publishing it.
7. Forms and submissions
7.1 When you submit a demo request, a contact form, a fair booking or other information through the Website, you confirm that the information is accurate and that you may share it. Our Privacy Policy explains how we process personal data.
7.2 If you send us ideas, suggestions or feedback about our products, we may use them without obligation to you. This does not apply to confidential information exchanged under a customer contract or a non-disclosure agreement.
8. Links and third-party content
8.1 The Website links to websites of third parties, including customer websites, partners and social networks. We do not control them and are not responsible for their content or their data processing.
8.2 Customer quotes, case studies and figures describe the experience of the named customer at the time stated. Results depend on the individual business and are not a promise of the same result.
9. Availability and changes
We may change, suspend or discontinue the Website or parts of it at any time. We do not guarantee that it is available without interruption or free of errors.
10. Liability
10.1 We provide the Website free of charge and “as is”. To the extent permitted by law, we exclude liability for damage arising from the use of the Website or from reliance on its content, in particular for indirect or consequential damage and lost profit.
10.2 This exclusion does not apply to damage caused intentionally or through gross negligence (Art. 100(1) Swiss Code of Obligations), to personal injury, or to liability that cannot be excluded under mandatory law. Where the mandatory law of the country in which you live as a consumer gives you more protection, that protection applies.
10.3 Our liability under a customer contract is governed only by that contract.
11. Privacy and cookies
Our Privacy Policy and Cookie Policy apply to the personal data we process when you use the Website.
12. Reporting illegal content
To report illegal content on a website or booking page that we host for a campground, use the procedure on our Digital Services Act page. To report illegal content on grondia.com itself, write to hello@grondia.com.
13. Changes to these terms
We may change these terms with effect for the future. The version published on the Website at the time of your use applies. The date of the current version is shown at the top.
14. Governing law and jurisdiction
14.1 These terms and any dispute arising out of or in connection with the Website are governed by Swiss law, excluding its conflict-of-laws rules.
14.2 The courts of the City of Zurich, Switzerland, have exclusive jurisdiction. If you use the Website as a consumer, you may also bring proceedings in the courts of your place of residence, and mandatory consumer protection rules of that country remain unaffected.
15. Severability
If a provision of these terms is invalid or unenforceable, the remaining provisions stay in effect. The invalid provision is replaced by a valid one that comes closest to its purpose.
16. Contact
CampOne GmbH, c/o Christoph Tonini, Habüelstrasse 112, 8704 Herrliberg, Switzerland. Email: hello@grondia.com. See the Legal notice.