What the RKSV covers — and why it is not your booking system
The RKSV — Registrierkassensicherheitsverordnung — is the Austrian ordinance that secures the electronic cash register. It requires a Registrierkasse with a signature-creation unit that signs each cash transaction so the receipt chain cannot be altered undetected, and it carries the Belegerteilungspflicht: a receipt must be issued for every cash payment. It is about the till and the Beleg at the counter.
That is a different job from the one a booking and property-management system does. Grondia’s built-in fiscalisation is TSE — the Technische Sicherheitseinrichtung built for German sites — and TSE is not RKSV. We are not going to badge a German fiscal module as Austrian compliance.
So we do not ask you to rip out a cash register that already satisfies the RKSV. It stays. Grondia sits around it, running the parts of your operation that have nothing to do with the fiscal till.
What Grondia runs for your Austrian site today
Most of what you do every day is market-neutral, and it works now.
Booking. A real-time engine locks a pitch atomically the instant a reservation is confirmed, so the same spot cannot be sold twice, and your website, reception and any connected channels read one shared availability. Guests pick their exact spot on an interactive map of your grounds — tourers, motorhomes, cabins, pods, glamping tents and long-stay contracts, each a bookable unit with its own rates, minimum stays and arrival-day rules. Pricing is seasonal, and cancellations apply the policy on the rate automatically.
The front desk. A live arrivals and departures board, one-tap check-in, housekeeping status per pitch, one guest profile and one running folio settled once at check-out, with role-based access for reception, cleaning and management.
Self-check-in and the guest portal. Guests complete arrival online and carry a digital guest card — one QR for the barrier, the pool, the showers and partner discounts — in German, French, Italian or English.
Payments at booking. Card payment via Visa and Mastercard, plus bank transfer, with a deposit or full pre-payment; card data is tokenised by a PCI DSS Level 1 provider and never touches Grondia’s servers; and there is no per-booking commission, so a direct booking keeps the money an OTA would have taken.
And the website. A fast, bookable campsite site with an embedded booking widget is included in every plan.
The division of labour: your till stays yours
The clean way to think about it: Grondia owns the reservation, the folio and the booking payment; your Registrierkasse owns the RKSV Beleg at the counter.
When a guest pays for their stay online or by card, that is a booking payment settled to their folio — a booking confirmation and invoice, not an RKSV fiscal receipt. When a guest buys a coffee or firewood at the shop counter and pays cash, that transaction belongs on your RKSV-compliant Registrierkasse, which signs it and issues the Beleg the way Austrian law requires.
That split is deliberate and honest. It means you get a modern cloud platform for the ninety percent of your operation that is booking, the front desk and the guest experience, without us pretending to have fiscalised your till for a country we have not built RKSV for.
What is Swiss-specific, and not built for Austria
Three things do not carry across, and we will not imply they do.
Guest registration is built for the Swiss cantonal Meldeschein, not the Austrian Meldezettel. Tourist tax is built for Swiss Kurtaxe as communes define it, not the Ortstaxe, which varies by Bundesland. And the local payment rails — TWINT, PostFinance, LSV and the Swiss QR-Bill — are Swiss; for an Austrian site the market-neutral card payments and bank transfer are what apply.
Hosting is another fact worth naming: your data sits exclusively in ISO 27001-certified Swiss data centres, with nothing replicated abroad. Whether that suits an Austrian operation is a question for your own advisor — we will give you the fact, not a legal opinion about it.
Where RKSV support stands — ask us
Austria is a market we are actively interested in, but we are not going to put a date on a landing page or badge a TSE module as RKSV. What we will do is give you a straight answer, measured against your actual go-live.
If what you want is to move booking, the pitch map, the front desk, self-check-in, payments and your website onto one modern system while your existing RKSV cash register keeps doing its job, that is available today. If you need Grondia itself to be your RKSV Registrierkasse, that is not built, and you should hear it here rather than on a demo call.
Tell us what till you run and when you want to go live, and we will tell you exactly what fits.