Glossary
Camping & booking software, term by term
A clear, vendor-neutral reference to the language of booking, pricing, operations and compliance at a campsite.
30 terms
Browse by category
Distribution
Operations
Compliance
- Tourist tax (Kurtaxe)
- GoBD (German bookkeeping principles)
- TSE (German fiscal device)
- nDSG & DSGVO (data protection)
- KassenSichV (Kassensicherungsverordnung)
- RKSV (Registrierkassensicherheitsverordnung)
- Meldeschein (guest registration)
- Beherbergungsstatistik (accommodation statistics)
- Meldewesen (German accommodation registration framework)
All terms (A–Z)
Ancillary revenueAncillary revenue is income a property earns beyond the core accommodation charge, from extras and add-on services sold before or during a stay.FinanceAverage daily rate (ADR)Average daily rate (ADR) is the average price actually paid per sold unit-night over a period, calculated as accommodation revenue divided by the number of units sold.PricingBeherbergungsstatistik (accommodation statistics)Beherbergungsstatistik is the statutory monthly accommodation-statistics report that operators in Germany must submit to the Statistisches Bundesamt, covering guest arrivals and nights spent.ComplianceBooking engineA booking engine is the software on a property’s own website that lets guests check availability and complete a reservation directly.DistributionBooking lead timeBooking lead time is the interval between when a reservation is made and the guest’s arrival date.OperationsCancellation policyA cancellation policy is the set of rules that determine whether and how much a guest is refunded when they cancel or change a reservation.OperationsChannel managerA channel manager is software that keeps availability, rates and bookings synchronised across every distribution channel a property sells on.DistributionDirect bookingA direct booking is a reservation a guest makes with the property itself (through its website, phone or reception) rather than through a third-party channel.DistributionDynamic pricingDynamic pricing is the practice of adjusting rates over time in response to demand, occupancy, lead time, seasonality and other signals rather than charging a fixed price.PricingGoBD (German bookkeeping principles)GoBD are Germany’s principles for the proper keeping and retention of books and records in electronic form, including their tamper-proof, auditable storage.ComplianceGuest journeyThe guest journey is the full sequence of interactions a guest has with a property, from first discovering it through booking, stay and post-stay follow-up.OperationsiCal / two-way synciCal sync uses the shared iCalendar (.ics) format to exchange booking and availability data between calendars, and is two-way when each side both sends and receives updates.DistributionKassenSichV (Kassensicherungsverordnung)The Kassensicherungsverordnung (KassenSichV) is the German federal ordinance that requires every electronic cash register to be equipped with a certified technical security device (TSE), making recorded sales tamper-evident.ComplianceKaution (security deposit)Kaution is the German term for a refundable security deposit held by an accommodation provider against damage, non-payment or unreturned items (distinct from a booking deposit or full prepayment).FinanceMeldeschein (guest registration)A Meldeschein is the guest registration form that obliges guests to declare their name, address and nationality at check-in (a statutory requirement across Germany, Austria and the Swiss cantons).ComplianceMeldewesen (German accommodation registration framework)Meldewesen is the German legal and administrative framework that obliges accommodation providers to register arriving guests under the Bundesmeldegesetz and supplementary state Beherbergungsgesetze.CompliancenDSG & DSGVO (data protection)The nDSG is Switzerland’s revised Federal Act on Data Protection and the DSGVO is the EU General Data Protection Regulation (GDPR), the laws governing how personal data is processed.ComplianceNo-showA no-show is a guest who holds a confirmed reservation but neither arrives nor cancels it.OperationsOccupancy rateOccupancy rate is the share of available units that are sold over a period, calculated as sold unit-nights divided by available unit-nights, expressed as a percentage.PricingOnline travel agency (OTA)An online travel agency (OTA) is a third-party website, such as Booking.com, that sells accommodation on behalf of properties in exchange for a commission.DistributionOverbookingOverbooking is accepting more reservations than there is inventory to honour, whether deliberately to offset no-shows or accidentally through poor synchronisation.OperationsPoint of sale (POS)A point-of-sale (POS) system records and processes on-site sales (shop, restaurant, bar or activities) and takes payment at the moment of purchase.FinanceProperty management system (PMS)A property management system (PMS) is the central software an accommodation business uses to manage reservations, availability, guests, billing and daily operations.OperationsRevPAR (revenue per available room)RevPAR is revenue per available unit for a period, calculated as total accommodation revenue divided by the number of available unit-nights, or equivalently occupancy multiplied by average daily rate.PricingRKSV (Registrierkassensicherheitsverordnung)The Registrierkassensicherheitsverordnung (RKSV) is Austria's federal ordinance requiring every electronic cash register to use a certified signature unit, making each sale cryptographically tamper-evident.ComplianceSaisonplatz (seasonal pitch)A Saisonplatz is a campsite pitch rented for an entire season or year under a long-term contract, allowing the camper to leave their unit permanently in place and return at will without booking each stay individually.OperationsSelf-check-inSelf-check-in lets guests complete arrival formalities and access their accommodation without staff at a reception desk, typically online or at a kiosk.OperationsStellplatz (camping pitch)A Stellplatz is a numbered, bounded plot at a campsite assigned to one party for their stay: the fundamental inventory unit a campground sells, prices and manages.OperationsTourist tax (Kurtaxe)Tourist tax is a local levy charged per guest per night, collected by the accommodation on behalf of a municipality or region and passed on to the authority.ComplianceTSE (German fiscal device)A TSE (Technische Sicherheitseinrichtung) is the certified technical security device German law requires cash registers to use so that recorded sales cannot be altered undetectably.Compliance
Get started
Give your campsite its quietest season yet.
Book a 30-minute demo. We show you your own campground on Grondia and plan the switch with you.
