United KingdomCaravan park booking software for touring, seasonal pitches and statics
Grondia is caravan park booking software built around the pitch: hardstanding or grass, EHU or not, fully serviced or a super pitch, booked by the night by tourers or by the season by regulars who have had the same spot for years.
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Camping Seeblick · October
One live map holds all of it, along with the statics, the shop and the café, with no commission on any booking and every invoice carrying its VAT.
At a glance
- Hardstanding, grass, EHU, non-electric, fully serviced and super pitches as their own unit types on a live map
- Guests choose the exact pitch; it locks the instant it is booked and can never go out twice
- Seasonal pitches as a unit type with their own rate, term and one running account per seasonal customer
- Season fees by Direct Debit, bank transfer or card; electricity and water meter readings on the invoice
- Housekeeping status per pitch and block, maintenance tasks on the team’s phones, role-based access
- Guest portal check-in from the car, digital guest card, number-plate barriers and smart locks connected
- Shop and café tills with barcodes, tabs and split bills; every sale chargeable to the pitch
- No commission on any booking; card payments in pounds on Grondia’s own rails; VAT invoices and export
See Grondia in action
- Run your whole site on one system: bookings, payments, compliance.
- Fill more pitches with far less admin.
- Live in two weeks. We migrate your data for you.
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Caravan park booking software where the pitch map is the product
On a touring park the pitch is the thing being sold, and touring park software that treats “a pitch” as interchangeable is fighting the customer. A twin-axle needs the hardstanding by the entrance, the tent needs the flat grass away from the road, the motorhome wants a serviced pitch with the drain on the right side. Grondia makes each pitch type a bookable unit of its own (hardstanding, grass, EHU, non-electric, fully serviced, super pitch) with its own rate and its own rules, and lets the guest choose the exact pitch on a live map of your park.
The pitch locks the instant the booking is confirmed, so it can never be sold twice, however the booking arrived. Minimum stays over bank holidays, a shoulder-season rate that softens midweek and arrival-day rules are enforced at the point of booking: a guest only ever sees an option that is valid and priced.
Seasonal pitch management software, without the spreadsheet
Seasonal pitch management software is usually where a caravan park’s system gives up and a spreadsheet takes over: who has paid the season fee, whose electricity has been read, who is coming back in March. In Grondia a seasonal pitch is a unit type in its own right, with its own rate, arrival-day rule and minimum term, sitting on the same map as the touring pitches so the whole park is visible in one view.
Each seasonal customer is one persistent profile with one running account. The season fee goes out as a VAT invoice and is collected by Direct Debit, bank transfer or card, with a deposit or full pre-payment where you want one. Electricity and water meters connect to Grondia so readings land as lines on that invoice, and when the regular comes back next season their history comes with them.
Caravan park management software beyond the bookings
Caravan park management software has to run the day, not just the diary. In Grondia every pitch, static and toilet block carries a status (dirty, cleaning, ready), and a departure flips the pitch to dirty on its own. Cleaning tasks go to the team’s phones, a maintenance job is raised on a pitch and tracked to done, and reception only ever offers a pitch that is genuinely ready.
Reception, cleaning and management each see what their role needs. A note left on a pitch, a flagged returning seasonal or a blocked row while the hook-up posts are replaced is visible to the whole team in real time, on the same live map the bookings come from.
Checked in from the car, through the barrier
The guest portal lets a party complete check-in on their own phone on the way, pay the balance and carry a digital guest card that opens the barrier and the shower block from a single QR code. Where the park has a number-plate barrier, Grondia connects to it, so a checked-in tourer drives straight through and a late arrival never means a phone call to your mobile.
Smart locks on the facilities and EV charging points connect to the same record, so a charging session lands on the right pitch and nothing has to be keyed in the morning.
Shop, café and hire, charged to the pitch
The shop till scans a barcode and drops the item, price and VAT rate onto the ticket (gas, logs, milk, awning pegs), so a queue clears in seconds. The café till holds a tab per table and splits the bill any way a party asks. Bike hire and any other bookable kit carry their own availability by the hour or the day, so the same bike cannot go out twice.
Every sale can be charged to the pitch and settled once at departure, or taken there and then on a contactless terminal supplied by Grondia that is a payment method inside the till. The till keeps selling when the wifi drops at the far end of the park and syncs when the connection returns.
Pounds, VAT and where your data lives
Grondia is the payment provider. Card payments online and on the terminal are taken in pounds and land matched to the booking or the seasonal account, so the weekend’s takings are reconciled rather than chased. Deposits, balances and refunds against your own cancellation policy run through the same rails, and there is no commission on any booking, on any plan. Every invoice carries its VAT lines, and payments, tax lines, deposits and refunds export in a VAT-aware format your accountant can import.
Guest data sits in ISO 27001-certified data centres in Switzerland (recognised by the UK as adequate for personal data) encrypted in transit and at rest, with role-based access and every access logged. Pricing is published in pounds on the pricing page, plan by plan, with the pitch count each plan covers and its one-time onboarding fee beside it. The Grondia team does the migration itself, normally in one to two days.
Frequently asked questions
Can guests book a specific pitch rather than a pitch type?
Yes. The live map shows the park, and a guest picks the exact pitch (the hardstanding by the entrance, the corner by the hedge) which is held for them the moment they confirm. For unit types you would rather allocate yourself, sell by type and place the booking on the map when it suits you.
Can seasonal customers pay by Direct Debit?
Yes. The season fee goes out as a VAT invoice and can be collected by Direct Debit, bank transfer or card, with a deposit or full pre-payment if you take one. The payment lands already matched to the seasonal’s account.
Can we meter electricity on seasonal pitches?
Electricity and water meters connect to Grondia so readings land as lines on the seasonal customer’s invoice rather than on a clipboard. Which meters are installed on your park, and what they need to connect, is something we go through with you before go-live.
Do you charge a commission on bookings?
No, not on any plan. Grondia is a flat subscription with a one-time onboarding fee, both published in pounds on the pricing page. A booking made through your own website costs nothing beyond the card fee on the payment itself.
Do statics and holiday homes fit in?
Yes. Hire statics are bookable units with their own rates and changeover rules, and owner-occupied holiday homes are long-stay units whose owners hold one itemised account for site fees and metered utilities, the same way a seasonal pitch does.
How long does moving from our current system take?
The migration (bookings, seasonal customers, guests and rates, from the exports and records you can produce) is done by the Grondia team and is normally finished in one to two days. Configuration and training run around it, and we plan the switch outside your peak weeks.
Put your park on the map
Send us your pitch list and your seasonal arrangements, and we will show you the park on the live map and give you a straight answer about what Grondia runs for a UK caravan park today, priced off the sterling card on the pricing page.