The registration is signed before the guest reaches the barrier
With Grondia, guests fill in and sign their registration form digitally before they arrive, so there is no paper Meldeschein passed across the desk and no clipboard at check-in.
One record, captured once, kept for exactly as long as the law requires.
At a glance
- Guests complete and sign their registration digitally before they arrive
- Swiss sites: the cantonal Meldeschein in your canton’s exact format, signed at self-check-in
- One guest profile, one registration record, no loose paper forms in a drawer
- Records kept as long as the law requires; personal data anonymised on request
- Every change to a booking logged (user, time, action) in a log that cannot be edited
- The same check-in data feeds HESTA statistics and per-commune Kurtaxe on Swiss sites
- Guest database and backups in Swiss data centres, retained under the nDSG
- Guest completes their registration in German, French, Italian or English
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Signed before arrival, not scribbled at the desk
When a guest checks in online, they complete their registration details and sign them digitally before they ever reach your site. Nothing is re-typed by a receptionist and nothing waits on a paper form being legible.
Self / online check-in is an add-on, included from the Professional plan upward. Because the registration is already signed when the guest arrives, the queue at reception is shorter and the arrival is a hand-over, not a form-filling session.
In Switzerland: the cantonal Meldeschein, in your canton’s format
For Swiss sites, the registration is produced as the cantonal Meldeschein in the exact format your canton expects, and it is signed digitally at self-check-in.
The same check-in data is what Grondia compiles your HESTA overnight statistics from, and what drives per-commune visitor tax (Kurtaxe by guest type, with exemptions and caps), so one signed registration feeds the reports instead of being re-entered three times.
One record, retained exactly as long as required
Every guest is one profile with one registration record, not a stack of loose forms in a drawer. Records are kept as long as the law requires. On request, we anonymise a guest’s personal data.
Every change to a booking is logged with user, time and action, and the log cannot be edited afterwards, so you can show how a registration was handled.
Where the registration data lives
Guest registrations sit in the guest database, which runs with its backups and file storage at Infomaniak in Swiss data centres, with a standby copy at a second Swiss provider. Websites and booking pages are delivered through a global CDN.
Traffic runs over TLS 1.2 or 1.3, and HSTS is on. The long-term backup archive is encrypted on our server before it leaves, with keys only we hold, and records are kept under the nDSG as long as the law requires. If you ever cancel, there is a 90-day window to export your data before it is securely deleted.
What the guest gets in return
The guest-facing portal is in German, French, Italian and English, so a guest completes their registration in their own language.
Once checked in, the same guest can carry a digital guest card (a single QR that opens the barrier, the pool and the showers and unlocks partner discounts), so the registration they signed is also the thing that lets them in.
Frequently asked questions
Before arrival. With online check-in the guest fills in and signs their registration digitally ahead of time, so it is already done when they reach the barrier. Online / self check-in is an add-on and is included from the Professional plan upward.
Yes. For Swiss sites the registration is generated as the cantonal Meldeschein in the format your canton expects and signed digitally at self-check-in. The same data is what your HESTA statistics and per-commune Kurtaxe are built from.
Each guest is one record, kept as long as the law requires. On request, we anonymise a guest’s personal data. Access is role-based, and every change to a booking is logged with user, time and action, in a log that cannot be edited afterwards.
In the guest database, which runs with its backups and file storage at Infomaniak in Swiss data centres, with a standby copy at a second Swiss provider. Traffic runs over TLS 1.2 or 1.3, the long-term backup archive is encrypted before it leaves our server, and records are kept under the nDSG.
German, French, Italian and English. The guest-facing portal ships in all four out of the box, so guests register in their own language without you translating anything.
Retire the paper Meldeschein at reception
See a guest complete and sign their registration before arrival, and how that one signed record feeds your reports on a Swiss site.
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