Move to Grondia without losing a booking or a record

Switching software is the part every operator dreads, so we made it a fixed, guided process instead of a DIY project. Onboarding runs about two weeks and has three parts: data migration, configuration and training.

We import the data from your current system, set Grondia up around your real pitches (tourers, motorhomes, cabins, pods, glamping tents and seasonal contracts, each with its own rates, minimum stays and arrival-day rules), and then train reception, housekeeping and management on the parts each of them touches. You do not need any IT knowledge; that is our job, not yours.

Most sites arrive at Grondia running a booking tool, a till, a spreadsheet for the Treuhänder and a separate registration process. The switch is worth doing because it collapses all of that into one system: booking engine, billing and payments, PMS, POS, compliance and analytics under one login.

Guest data flows through once (a booking becomes a folio, a check-in becomes a registration record, a shop sale lands on the same pitch folio), so you stop reconciling one system against another after the guest has left.

The switch also changes where your guest data sits. The guest database, its backups and file storage run at Infomaniak in Swiss data centres, with a standby copy at a second Swiss provider. Websites and booking pages are delivered through a global CDN.

Traffic runs over TLS 1.2 or 1.3, and HSTS is on. Access is role-based, and every change to a booking is logged with user, time and action in a log that cannot be edited afterwards. Records are kept as long as the law requires, so compliance is part of the platform rather than a spreadsheet you maintain on the side.