French is not a translation layer here
The DACH camping-software market is overwhelmingly German-language. Where French exists, it is typically a partial interface translation — the admin screens get done, the guest-facing flow does not, and the confirmation email arrives in German.
That is a real problem in Romandie, because the part your guest touches is exactly the part that is usually left behind. A French-speaking family completing a booking, signing a registration form and paying a tourist tax in a language they did not choose is a friction point at precisely the moment you want none.
Grondia ships the guest portal in German, French, Italian and English out of the box — not as a tier, not as an add-on. The whole guest-facing experience is French for a French-speaking guest: online check-in, the registration signature, taxe de séjour, the digital guest card, from the first tap.
The Swiss obligations, in a Romandie context
The compliance work is the same in Sion as it is in St. Gallen, and Grondia handles it the same way — from one check-in.
HESTA, the Federal Statistical Office’s accommodation survey, compiles from your check-ins and files on schedule with an audit trail. Cantonal guest registration is produced in the format your canton expects and retained for the legally required period; a guest who checked in online has already signed it digitally.
Taxe de séjour is the Romandie name for the same patchwork: rates set per commune, varying by guest type, with exemptions and caps and each municipality’s own settlement format. You configure your commune’s rules once and Grondia applies them per stay, then produces the settlement at period end. Because both HESTA and the tax read the same authoritative record, what you file matches what you took.
QR-facture, TWINT and the rest of the Swiss rails
Payments in Romandie are Swiss payments. Every invoice is issued as a compliant Swiss QR-bill carrying a structured QR-IBAN reference, so when the guest scans and settles it, the money lands already matched to the right folio — no line-by-line reconciliation.
Online, guests pay by TWINT, Visa, Mastercard or PostFinance at booking, as a deposit or in full. LSV and bank transfer are supported. Card data is tokenised through a PCI DSS Level 1 provider and never touches Grondia’s servers; the Swiss methods run through a licensed Swiss payment provider.
The rest of the day, in one platform
Beyond language and compliance, this is the same platform a site anywhere in Switzerland runs on.
The booking engine locks each pitch atomically, so no pitch is ever sold twice, and guests choose their exact spot on an interactive map — tourers, motorhomes, cabins, pods, glamping tents and seasonal contracts all as bookable units with their own rates and rules. Seasonal and occupancy-aware pricing, minimum-stay and arrival-day rules are enforced at the point of booking.
Reception opens on a live arrivals and departures board with one-tap check-in. Housekeeping status runs per pitch, so nobody is ever sent to a pitch that has not been turned over. Every guest has one profile and one running folio — pitch, taxe de séjour, the shop till, the bar, bike and SUP rentals — settled once at check-out.
And your data lives in ISO 27001-certified data centres inside Switzerland, with nothing replicated abroad.