Campsite software built for how Switzerland actually works.
Most campground software is built for a market that has no HESTA return, no cantonal Meldeschein, no per-commune Kurtaxe and no QR-Bill.
Grondia starts from those obligations rather than bolting them on, and keeps the guest database, its backups and files in Swiss data centres.
In sintesi
- HESTA overnight statistics compiled from your check-ins and filed on schedule
- Cantonal Meldeschein in your canton’s format, signed digitally at self-check-in
- Kurtaxe per commune: rates by guest type, exemptions, caps, period settlement
- Compliant Swiss QR-Bill with a structured reference that reconciles itself
- TWINT, Visa, Mastercard, PostFinance, LSV and bank transfer
- Guest database, backups and files at Infomaniak in Switzerland, with a Swiss standby
- Guest portal in German, French, Italian and English from day one
- Published pricing, from small sites to multi-site groups
Scopri Grondia in azione
- Gestisci tutto il tuo campeggio su un unico sistema: prenotazioni, pagamenti, conformità.
- Riempi più piazzole con molta meno amministrazione.
- Operativo in due settimane. Migriamo i tuoi dati per te.
Grazie. Sei in lista.
Ti contatteremo entro un giorno lavorativo per fissare la tua demo.
What makes Swiss campsites different
A Swiss campsite carries a set of obligations that simply do not exist in most of the markets international campground software was designed for. Overnight statistics have to reach HESTA, the Federal Statistical Office’s accommodation survey. Guest registration has to be produced in the format your canton expects, and kept for the retention period the law sets. Kurtaxe is not one rate but a patchwork: set per commune, varying by guest type, with its own exemptions and its own settlement format.
On top of that sits a payments landscape that is genuinely local. Guests expect to scan a QR-Bill or pay by TWINT, not to type an IBAN. And since the revised Federal Act on Data Protection came into force, where guest data is stored is a question operators are expected to have an answer to.
Software that treats all of this as a regional configuration option tends to hand the residual work back to you: a spreadsheet next to the PMS, a manual tally at the end of the period, a reconciliation session with the bank statement. Grondia was built the other way round.
One check-in, every obligation met
The compliance work is not a separate task in Grondia. It is a by-product of the check-in you were always going to do. When a guest checks in, at reception or on their own phone, the record captures what HESTA and your canton need in one pass.
HESTA statistics compile from those check-ins and file on schedule, with an audit trail. The Meldeschein generates in your canton’s format, and a guest who checked in online has already signed it digitally. Kurtaxe applies the rates you configured for your commune (per night, by guest type) and produces the period settlement at the end of the period.
Because the figures all derive from the same authoritative booking record, what you file matches what you took. A cantonal or communal audit becomes an export rather than a fire drill.
Swiss payment rails, not an approximation of them
Every invoice Grondia issues is a compliant Swiss QR-Bill carrying a structured QR-IBAN reference. That reference is what makes the invoice pay itself in: when the guest settles it (in a banking app, by e-banking, at the counter), the money lands already matched to the right folio. There is no line-by-line reconciliation and no mystery deposit at month end.
Online, guests pay by TWINT, Visa, Mastercard or PostFinance at the moment of booking, as a deposit or in full. LSV and bank transfer are supported too. Card data is tokenised and handled by a PCI DSS Level 1 provider, so raw card numbers never touch Grondia’s servers, and the Swiss methods run through a licensed payment provider.
Where your guest data lives
The guest database, its backups and file storage run at Infomaniak in Swiss data centres, with a standby copy at a second Swiss provider. Websites and booking pages are delivered through a global CDN, Cloudflare protects the traffic, and an email provider sends the emails.
Traffic runs over TLS 1.2 or 1.3, and HSTS is on. The long-term backup archive is encrypted on our server before it leaves, with keys only we hold. Access is role-based: admins, managers and staff get different rights. Every change to a booking is logged with user, time and action, and the log cannot be edited afterwards. Records are kept as long as the law requires. On request, we anonymise a guest’s personal data.
Four languages, because Switzerland has four
The guest portal speaks German, French, Italian and English out of the box, so a guest arriving in Ticino, Romandie or Graubünden gets the whole experience (online check-in, Meldeschein signature, tourist tax, the digital guest card) in their own language from the first tap. This is not an add-on tier; it is how the portal ships.
What it costs: published, not gated
Almost every vendor in this category hides pricing behind a demo request. Grondia publishes it. Plans run from Starter, for small sites up to 50 pitches, through Professional and Enterprise to a Multi-Site tier for groups and resort chains. Online payments including QR-Bill and TWINT are included from Starter; HESTA integration, the visitor-tax module and self check-in are included from Professional up. All plans carry a 12-month minimum term.
Domande frequenti
For the guest database, yes. The database, its backups and file storage run at Infomaniak in Swiss data centres, with a standby copy at a second Swiss provider. Websites and booking pages are delivered through a global CDN, and Cloudflare protects the traffic.
It compiles arrivals, departures and overnight statistics from the check-ins you already do and submits them to HESTA on schedule, keeping a full audit trail. There is no parallel spreadsheet and no month-end re-tally.
You configure your commune’s rates once: per night, by guest type. Grondia then applies them automatically to every stay and produces the period settlement, broken down by guest category, at period end. The figures derive from the same booking records HESTA reads, so the two always agree.
Yes. TWINT, Visa, Mastercard and PostFinance can be taken online at booking as a deposit or full pre-payment, and every invoice is issued as a compliant Swiss QR-Bill with a structured reference that matches the payment back to the folio automatically.
The guest portal ships in German, French, Italian and English. A guest in Romandie or Ticino completes check-in, signs the Meldeschein, settles tourist tax and carries their digital guest card entirely in their own language.
Pricing is published rather than gated behind a demo. Plans start with Starter for sites up to 50 pitches and scale through Professional and Enterprise to a Multi-Site tier for groups. Online payments including QR-Bill and TWINT are included from Starter; HESTA integration, the visitor-tax module and self check-in are included from Professional upward. All plans have a 12-month minimum term.
See it with your own pitches on the map
A short call, your grounds, your commune’s Kurtaxe rules, and an honest answer about whether Grondia fits your site.
Inizia
Regala al tuo campeggio la sua stagione più tranquilla.
Prenota una demo di 30 minuti. Ti mostriamo il tuo campeggio su Grondia e pianifichiamo il passaggio con te.
