Guests arrive already checked in
With Grondia’s online check-in, guests complete and digitally sign their registration before they reach the barrier, so arrival day is a quick greeting and a guest card, not a queue at reception.
In sintesi
- Guests complete and digitally sign their registration before arrival, from their own phone
- Cantonal Meldeschein presented in the canton’s format and signed at self-check-in
- Digital guest card = one QR that opens the barrier, pool and showers, with partner discounts
- Guest card and guest portal in German, French, Italian and English out of the box
- No licence-plate reading and no ANPR: entry is tied to the guest’s QR
- Live arrivals board with one-tap check-in for guests who still stop at the desk
- HESTA and Kurtaxe drawn from the same check-in data, kept as long as the law requires
- Self check-in is an add-on, included from the Professional plan up
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Check-in happens before arrival
Self check-in lets each guest fill in and digitally sign their registration ahead of time, from their own phone. The cantonal Meldeschein is presented in the canton’s own format and signed at self-check-in, so the legal record is complete before the car reaches the gate.
Because the details are captured up front, reception is not re-typing passport data at the desk while a line forms behind.
The digital guest card is one QR
After check-in the guest gets a digital guest card: a single QR code that opens the barrier, the pool and the showers, and carries your partner discounts. It works in German, French, Italian and English, matching the guest portal, which ships in all four languages out of the box.
The barrier opens from that QR on the guest’s phone. Grondia does not read licence plates (there is no ANPR), so entry stays tied to a checked-in, registered guest.
Arrival day at reception
For the arrivals that still come to the desk, the live arrivals board shows who is due, and one-tap check-in confirms them without paperwork. Staff spend the time on welcome and site questions instead of forms.
Role-based access means reception sees what reception needs, and the same board serves a self-checked-in guest and a walk-in the same way.
Compliance is captured, not chased
Every online check-in feeds the records you owe. The signed cantonal Meldeschein is kept as long as the law requires, and HESTA overnight statistics are compiled from those same check-ins and filed on schedule with an audit trail.
Where your commune levies a visitor tax, the Visitor Tax Module settles Kurtaxe by guest type with exemptions, caps and period settlement from the same arrival data.
What it costs and what guests see
Self check-in is an add-on, included from the Professional plan up. The guest side is the Grondia guest portal, in DE, FR, IT and EN out of the box, so an international guest completes check-in in their own language.
The guest database, its backups and files run at Infomaniak in Switzerland, with a Swiss standby. Records are kept as long as the law requires, and every change to a booking lands in a change log that cannot be edited.
Domande frequenti
No. Online check-in runs in the Grondia guest portal from the guest’s own phone browser, in German, French, Italian or English. They fill in and digitally sign their registration before arrival, nothing to install.
The cantonal Meldeschein is presented in the canton’s own format and signed digitally at self-check-in. The signed record is kept as long as the law requires, and it also feeds the HESTA overnight statistics.
The barrier opens from the digital guest card: one QR code on the guest’s phone that also opens the pool and showers and carries partner discounts. Grondia does not use ANPR or licence-plate recognition; entry stays tied to a checked-in, registered guest.
Self check-in is an add-on and is included from the Professional plan up. On Starter it is available as an add-on. Professional also includes HESTA and the Visitor Tax Module, which both draw on the same check-in data.
Much less. Guests who checked in online arrive with their registration already signed, so reception hands over the guest card and welcomes them. For anyone who still stops at the desk, the live arrivals board plus one-tap check-in confirms them without paperwork.
Turn arrival day into a welcome, not a queue
See how online check-in, the digital guest card and Swiss-hosted compliance fit together in Grondia. Support in DE, FR, IT and EN, no IT knowledge required.
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