Questions, answered.

Usually about two weeks. We migrate your bookings, guests and pricing, configure your site and train your team — you are taking real reservations inside a fortnight.

No. If you can use a smartphone, you can run Grondia. Onboarding includes training, and support is a click away whenever you need a hand.

Either way works. Use the fast campsite website included with every plan, or embed the Grondia booking widget into a site you already have — availability stays in sync.

We bring them across for you. Your current reservations, guest records and pricing are migrated before go-live, so nothing is lost and the season carries on uninterrupted.

The Network plan manages many locations from one place, with central reporting, cross-site benchmarks and role-based access for every team.

Yes, automatically. Guest data flows straight into guest-night statistics reporting, and tourist tax is calculated and settled per municipality — no manual forms, no follow-ups.

Yes. Grondia is built to the revised Federal Act on Data Protection (GDPR): data is minimised, consent is explicit, retention is time-bound and every access is logged.

Every invoice is issued as a compliant SEPA invoice, in the guest’s language, with a payment reference that reconciles back to the booking automatically.

Guest records are captured in exactly the shape your municipality and the Federal Statistical Office require, so municipal statistics and municipal tourist-tax settlements come straight from your bookings.

Plans start at € 150 per month billed yearly, plus a one-time onboarding fee. See the pricing page for the full breakdown and what each plan includes.

Yes — a one-time onboarding fee covers migration, configuration and training. It is shown per plan on the pricing page, so there are no surprises.

No. Direct bookings through Grondia carry no per-booking commission — you keep the margin that OTAs would otherwise take.

Yes. You can move between plans as your site grows, and there is no long lock-in. We would rather earn the renewal each season.

Exclusively in Swiss data centres. Grondia is built to the revised Federal Act on Data Protection (GDPR), and your guests’ data never leaves Switzerland.

Traffic is encrypted in transit with TLS 1.3 and data is encrypted at rest with AES-256. Access is role-based, every action is logged, and backups run daily.

Records are kept for the legally required period and then deleted automatically. Guests can request erasure at any time, and we honour it.

Only the people you authorise, and only what their role needs. Reception, finance and owner permissions are separate, and every account is individually revocable.

Yes — Girocard, SEPA invoice, cards, PayPal, bank transfer and SEPA direct debit. Every payment reconciles back to the booking automatically.

It exports to DATEV, sevDesk, Lexware Office and DATEV, so paid invoices flow into your books without re-typing.

Yes. Grondia syncs availability and rates with Booking.com, Google Hotels, ACSI and PiNCAMP, so channels never double-book a pitch.

Grondia connects to Nuki, Salto and number-plate barriers like Schranken.de, so checked-in guests get through the gate without staff at the desk.

Yes — a documented REST API and webhooks give you programmatic access to bookings, guests, pitches and invoices, plus a Zapier connector for no-code automation.